Calling a Customer

In certain cases, you may need to contact the customer. These situations may include:

  • The customer has not appeared after 4-5 minutes.

  • If the customer loses something in your car.

If you need to contact the customer after completing the trip, please follow the instructions below:

  • Go to trips

  • Choose the relevant trip

  • Taking a photo of a trip and sending it to a representative or technical support service  .

  • Within 48 hours, any problems must be reported to a representative or contact  technical support .

Note:

  • If the order is canceled, there will be no way to contact the customer

  • You can call the customer only from the phone number registered on your profile

  • You can  change the phone number .